The new and improved Harvard ManageMentor PLUS, version 4 Food Service Edition showcases all the benefits of version 2 and more. Read about how the latest version of Harvard ManageMentor PLUS has enhanced the great topics and features from version 2.

What's the difference between the two versions?

Harvard ManageMentor PLUS, version 4, the new version, includes:

• Four new topics specifically focused on driving business results:
  1. Developing Employees
  2. Measuring Business Performance
  3. Creating a Business Case
  4. Thinking Strategically
• Brand new, industry-specific "Practice" and "What Would You Do?" scenarios for all 41 topics to reflect typical restaurant management challenges (includes role-playing and decision-making exercises)
• Updates to 17 previous topics, with 24 new tools in them
• Added "FIND" feature that allows users to quickly and easily locate information within the program by a keyword search
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What do the four new topics cover?

1. Creating a Business Case. When a manager is assigned responsibility for doing "due diligence", investigating and then justifying the pursuit of a new business initiative, essential skills are required in order to construct a soundly-reasoned and compelling case. In this module, managers will explore how to identify a business opportunity, define and appropriate range of possible solutions, and evaluate them against the best measures of success.
2. Developing Employees. Few management responsibilities are more important than cultivating your organization's talent. Employee satisfaction and skill development are tied directly to the bottom line and often make the principle difference between competitors. In this module, managers will learn how to address developmental needs, acknowledge employee differences, maximize their "return on investment," grow competent employees, and keep star performers motivated.
3. Measuring Business Performance. Quantifying the efficiency and effectiveness of company activities is critical to achieving business results. In this module, program participants will learn how to employee both financial and non-financial measures that bear on all areas of organizational performance. They will gain an understanding of measures and frameworks for tracking the performance of their own initiatives that can generate substantial performance improvements across the entire organization. This module covers ROI, EVA, dashboards, the Balanced Scorecard, and more.
4. Thinking Strategically. The ability to analyze opportunities, challenges, and problems from a wide perspective and foresee the consequences of high-level action plans is a must-have skill for mid-level managers who aspire to senior executive status. In this module, participants will learn about the fundamentals of seeing the big picture, identifying broad patterns and trends, thinking creatively, analyzing complex information, making tradeoffs, and prioritizing actions. At the same time, your enterprise will deepen the ranks of its managers who can actively - and intelligently - share the responsibility for shaping and executing the organization's strategy.

How were the existing topics updated?

All topics were reviewed and revised to enhance their effectiveness, with 17 topics significantly strengthened by new text, tools, and frameworks for application.

1. Double the number of online articles provided in a PDF format. Two full-text online articles from Harvard Business Review and HBSP newsletters are now standard for each topic instead of one. These articles are also linked into relevant Core Concepts to promote ease of access and drive usage. In addition, HMM V4 offers PDFs of online articles, allowing the inclusion of charts, illustrations, and formatting in Harvard Business Review articles that previously had to be either modified or deleted.
2. Twenty-four new tools including many new worksheets, assessments, checklists and forms created as job aids to further strengthen the action-oriented nature of HMM+